IBM i Engagement Manager

<div><strong>IBM i Engagement Manager</strong><br/><br/><strong>The Engagement Manager position is a senior level role for the line of business. </strong><br/><br/><strong>Key responsibilities include: </strong><br/><br/><ul><li>Managing Client Delivery including oversight of US and Off-shore teams</li><li>Ensuring work provided aligns with contract Statement of Work and Client Expectations in terms of deliverables, quality, and hours.</li><li>Ensuring Proper documentation is completed as required such as weekly status report, change management reports, scope changes, etc.</li><li>Supporting Business Development by participating in Prospect Calls, engaging existing clients to discuss new opportunities, and leveraging networks and relationships to identify potential new clients.</li><li>Participate on the Line of Business Leadership Team to help develop long-term strategies and processes for the company.</li><li>Provide Technical delivery including team supervision, requirements gathering and execution for assigned clients. This may also involve programming and project management where defined.</li></ul><br/><br/><strong>ENGAGEMENT MANAGEMENT </strong><br/><br/><ul><li>Liaise between clients and external teams to maximize effective communication and center client perspectives.</li><li>Coordinate with cross-functional teams, including technology, marketing, finance, and others to ensure successful project delivery.</li><li>Ensure compliance with internal processes, procedures, and quality standards.</li><li>Provide regular project updates to customers and internal stakeholders, including status reports, risk assessments, and progress reports according to defined deliverables.</li><li>Manage and escalate project risks and issues to internal stakeholders and customers, ensuring timely resolution.</li><li>Identify new business opportunities and work with the sales team to generate new business.</li><li>Provide administrative oversite to ensure all project hours are recorded on a timely basis in accordance with internal and client Statement of Work (SOW) guidelines.</li></ul><br/><strong>TECHNICAL </strong><br/><br/><ul><li>Provide senior level programming as required.</li><li>Provide process, data, and object modeling in a variety of application and database environments.</li><li>Provide database design, development, and enhancement, and management and coordination of changes to existing applications.</li><li>Provide technical architecture analysis, design, development, and enhancement.</li><li>Maintain senior level expertise and currency in industry leading information management technologies.</li><li>Responsible for AS400/IBM i platform development, maintenance, and support, ensuring stable operations and efficient application performance.</li></ul><br/><br/><strong>PROJECTS </strong><br/><br/><ul><li>Serve as Project Lead or Project Manager according to client requirements via management of end-to-end system life cycle development of major projects.</li><li>Oversee minor projects being led by intermediate level staff under your supervision.</li><li>Develop engagement proposals for projects, perform risk analysis, and manage change control.</li><li>Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.</li><li>Should be highly proficient in Agile Methodologies.</li></ul><br/><br/><strong>BUSINESS </strong><br/><br/><ul><li>Present a professional image in conduct, attitude, and attire.</li><li>Assist with the development of client information management standards and evaluation of technology trends.</li><li>Contribute to business area assessment, user needs analysis and business systems design.</li><li>Assist with comprehensive cost/benefit analysis and preparation of business cases for new projects.</li></ul><br/><br/><strong>SUPERVISORY </strong><br/><br/><ul><li>Supervise and mentor all intermediate and junior level Integrative System's staff assigned as members of your project team</li><li>Supervise during project life cycle any intermediate or junior level client staff, or any sub-contracted personnel assigned to your project team.</li><li>Supervise and mentor all intermediate and junior level Vivid Solutions staff working on other projects under your area of responsibility.</li></ul><br/><br/><strong>Mode of work : Remote</strong><br/><br/></div>