Regional Coach Central Division

About the position

Wells Fargo is seeking a Regional Coach for our National Branch Growth & Enablement as part of the Consumer Banking and Lending division. This role will be responsible for improving branch network performance (productivity, efficiency, customer experience) primarily through the delivery of scalable workshops, along with targeted coaching for new District Managers, all focused on management routines, behavior skill development, affluent and small business activities, and partner referrals.

Responsibilities

• Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics (e.g., transformation of operating model in branches).
• Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers (i.e. new District Managers identified by Regional Executives) to support their understanding and execution of the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.
• Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success.
• Serve as the lead resource on effectively executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.
• Support District Managers in facilitation of District Manager-led Branch Manager meetings.
• Serve as a key consultant for Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers.
• Support customer and employee-facing pilots and rollouts, as needed, including collecting feedback and evaluating effectiveness.

Requirements

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice-to-haves

• Strong working knowledge and understanding of how the bank branches operate
• Understanding of the Behavior Framework and its role in improving branch performance
• Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how each drives improved customer experience and business growth
• Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high‑impact opportunities
• Proven ability to coach and influence across multiple levels - driving behavior change, supporting large‑scale training initiatives, and guiding effective prioritization and skill execution without direct authority
• Ability to explain the “why,” demonstrate and coach behaviors, practice with employees, and guide effective execution to support development and success
• Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills
• Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure
• Effectively manages multiple tasks and engages stakeholders while staying agile to changing priorities

Benefits

• Robust benefits
• Competitive compensation
• Programs designed to help you find work-life balance and well-being
• Rewarding investment in your community
• Celebrated for being your authentic self
• Empowered to grow