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Retail Pharmacy Account Manager – Southeast US
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Retail Pharmacy Account Manager – Southeast US
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Job Description:
Develop durable business and deepen collaboration with Retail Pharmacy Field Leaders
Grow appropriate use of Pfizer Primary Care Retail Pharmacy products
Ensure access to Pfizer's retail pharmacy portfolio through productive relationships and aligned projects and education
Engage local stakeholders and work across highly matrixed Pfizer and retail customer organizations
Report to the National Pharmacy Business Director and collaborate with Trade Account Directors, Sales, Account, Marketing, Medical, Legal, and Compliance teams
Initiate and cultivate relationships with retail pharmacy decision makers and influencers
Leverage Pfizer's value proposition to create mutually beneficial business opportunities
Gather stakeholder insights and develop mutually beneficial action plans
Develop tailored account management approaches and prioritize customer projects
Train and compliantly share approved performance data with Retail Pharmacy Field Leaders
Use population health and immunization tools to identify geographic and demographic opportunities
Conduct account planning and project management using Pfizer resources
Implement and measure customer-aligned projects, education, and immunization initiatives
Track operationalization across communication, education, patient identification, execution, and stocking
Execute marketing programs and present approved materials to customers
Collaborate with Trade Account Directors, local Sales ABMs, and cross-functional field and headquarters teams
Provide geographic and customer insights to marketing and strategy teams
Facilitate understanding of local market and customer drivers
Share and scale proven practices across the region and nation
Meet customers live and virtually, including promotional exhibit opportunities
Comply with Pfizer policies, procedures, business conduct, and compliance standards
Requirements:
Bachelor's degree with at least 8+ years of experience
5+ years of pharmaceutical or retail-related experience, combining sales and marketing in pharmaceuticals or related industries
Valid US driver's license and driving record compliant with company standards
Demonstrated ability to meet or exceed product performance objectives
Demonstrated success working in a matrix environment and leading through influence
Demonstrated ability to engage key decision makers with large accounts
Ability to formulate, develop, write, communicate, and monitor stakeholder business plans
Experience executing and overseeing highly complex programs and projects
Demonstrated collaboration and alignment across field and headquarters teams
Demonstrated customer-needs assessment and cross-functional resource utilization
Experience leveraging data to prioritize business opportunities
Strong understanding of the evolving US healthcare landscape, including US Healthcare Reform
Strong business acumen, problem-solving, strategic thinking, project management, planning, and prioritization skills
Proficiency in executive-level customer engagement presentations
Excellent communication skills for explaining public health arguments and clinical value propositions
Ability to travel up to 50% of the time, including domestic overnight travel as necessary
Must live in the geography or within a commutable distance to the majority of the geography
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States is required
U.S. work visa sponsorship is not available now or in the future
Master's degree with at least 7+ years, PhD with 5+ years, or MD with 4+ years of experience is nice-to-have
Current Vaccines Experience is preferred
Advanced degree in a related field is preferred
Prior retail pharmacy or large-organized-customer account management experience is preferred
Benefits:
Relocation assistance may be available based on business needs and/or eligibility
Professional growth opportunity through a 12-month secondment