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Spa Associate/Front Desk Receptionist
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Spa Associate/Front Desk Receptionist
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Hand & Stone Massage and Facial Spa is rapidly expanding providing massages and facials, services 7 days a week. We are looking for an experienced Spa Associate at our Manassas, VA location.
Hand & Stone is seeking a friendly and enthusiastic individual to fill the role of Spa Sales Associate. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.
Compensation: Hourly AND Bonus Commission
Spa Sales Associate Responsibilities:
Meeting membership sales goals (there is a minimum requirement to sustain employment)
Detailed knowledge of the menu of services
Effectively communicate sales, promotions, and services options with clients
Execute the daily operational tasks, day-to-day goals and priorities assigned by management.
Uphold store cleanliness standards
Scheduling appointments and balancing the daily schedule
Communicating the continually changing schedule and operational needs with teammates
Spa Sales Associate Qualifications:
Capable of working flexible hours (evenings and weekends required)
Special consideration given to candidates with prior retail, beauty / wellness or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience
Experience with Zenoti Booking software a plus
Critical thinking skills, including conflict resolution
Excellent verbal and written communication skills
A fast learner, with a positive attitude, and remain calm in fast pace environment
Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.)
A strong team player with ability to work independently with minimal supervision
Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
