We are looking for a Customer Relationship Associate to join our team at Target Secure Facility. The role offers ₹6000- ₹7000and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.
- It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Relationship Associate job
Please go through the FAQs to get all answers related to the given Customer Relationship Associate job
What skills and experience do you need for this Customer Relationship Associate job?Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Non-voice/Chat Process, Computer Knowledge, Query Resolution along with 1-2 years of experience.
What salary is offered for this Customer Relationship Associate job?Ans : The salary for this Customer Relationship Associate job ranges between ₹6,000-₹7,000 per month.
What shift and timings does this job follow?Ans : This Customer Relationship Associate job follows a Day shift.
Can this job be done remotely?Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Relationship Associate job?Ans : There are 2 vacancies for this Customer Relationship Associate role.
Which candidates are eligible to apply?Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Relationship Associate role. Only female candidates are eligible.
What does the role of Customer Relationship Associate involve?Ans : As a Customer Relationship Associate, your work will involve skills like Non-voice/Chat Process, Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?Ans : The job location for this Customer Relationship Associate position is Kandivali (West), Mumbai.
Who is the right fit for this Customer Relationship Associate job?Ans : A candidate having skills like Non-voice/Chat Process, Computer Knowledge, Query Resolution with 1-2 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹6,000-₹7,000 per month. This is a Part Time job and has 2 openings.
Candidates can call HR for more info.
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