Functional Application Architect – Salesforce, Order Fulfillment, Integrations

September 26, 2026

Job Description:

Design end-to-end order fulfillment processes across Salesforce Order Management and related platforms
Define data mappings and interface contracts between Salesforce and downstream fulfillment systems
Convert business requirements and epics into detailed user stories with clear acceptance criteria
Govern cross-system data flows and integration patterns for robust, fault-tolerant, consistent order orchestration
Lead design discussions across global time zones
Resolve dependencies between sales, logistics, and support teams
Optimize system performance and support physical and digital goods fulfillment

Requirements:

6+ years of experience within the Salesforce ecosystem, focusing heavily on Salesforce Order Management and CRM platforms
Proven track record collaborating with downstream fulfillment systems such as ERP, WMS, or service provisioning platforms
Ability to translate complex business needs into scalable functional designs and interface specifications
Understanding of integration patterns including REST APIs, event-driven, or batch processing
Hands-on experience working within agile frameworks using tools such as Jira and Confluence
Experience with high-volume, enterprise-scale order processing and logistics environments
Familiarity with partial shipments, backorders, or digital provisioning
Proficiency using Postman for API validation

Benefits:

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