Note: The job is a remote job and is open to candidates in USA. Qualcomm Technologies, Inc. is building its customer engagement and solution engine for next-generation hyperscale AI infrastructure and custom silicon opportunities. The Senior Director will lead customer strategy and solutions, oversee strategic engagements and opportunity development, and translate customer requirements into product, technical, commercial, and execution strategies. The role also le cross-functional collaboration, roadmap influence, business planning, and the Customer Strategy & Solutions organization.
Responsibilities
Lead strategic customer engagement activities with hyperscalers, AI infrastructure providers, and strategic semiconductor partners; establish executive relationships and drive opportunity creation
Own customer solution strategy across custom silicon engagements, including oversight of requests for information, requests for quotation, statements of work, business proposals, and strategic customer engagements
Define opportunity strategy, customer prioritization, investment recommendations, and design-win plans for high-value custom silicon opportunities
Serve as the executive customer interface for solution scope, requirements alignment, escalation management, and strategic account planning
Translate customer priorities, market needs, competitive dynamics, and business objectives into actionable product, platform, technology, and commercial recommendations
Drive cross-functional alignment across Product Management, Architecture, Engineering, Program Management, Operations, Supply Chain, Finance, Legal, Sales, and Business Development to develop competitive customer solutions
Lead solution definition for custom silicon opportunities, ensuring customer requirements are translated into clear product requirements, technical trade-offs, commercial assumptions, and execution plans
Govern the end-to-end opportunity process from early customer engagement through qualification, proposal development, statement of work alignment, and design-win decision making
Establish processes, templates, tools, and best practices that support consistent customer solution development, requirements governance, executive reviews, and opportunity management
Partner with Finance, Sales, and Business Development on business cases, pricing strategies, non-recurring engineering models, commercial frameworks, revenue planning, and profitability analysis
Influence custom silicon product, platform, connectivity, chiplet, packaging, memory, compute, and technology roadmaps based on customer requirements and market opportunities
Support executive reviews, strategic account planning, customer escalations, competitive analysis, and business growth initiatives tied to customer solution strategy
Lead a high-performing Customer Strategy & Solutions organization and provide leadership, prioritization, coaching, and operating discipline across the team
Skills
• Bachelor's degree in Engineering, Information Systems, Computer Science, or related technical field
• 10+ years of Product Management or related work experience
Based in San Diego, CA, or remote, based on business needs
Regular travel to customer sites, Qualcomm design centers, and strategic partner locations may be required
* 15+ years of semiconductor industry experience, including Product Management, Business Leadership, Strategic Marketing, Customer Solutions, Business Development, or related leadership roles
* Proven experience leading strategic customer engagements with hyperscale cloud providers, AI infrastructure companies, strategic semiconductor customers, or complex customer-facing technology organizations
* MBA or advanced technical degree preferred
* Demonstrated success leading complex custom silicon, infrastructure, networking, AI datacenter, or customer solution initiatives from early opportunity shaping through design win
* Strong understanding of custom silicon development lifecycles, semiconductor business models, customer engagement models, and technology platform strategies
* Executive-level experience owning requests for information, requests for quotation, statements of work, business proposals, commercial alignment, and customer engagement strategy
* Deep knowledge of AI infrastructure and data center systems, including compute, connectivity, networking, memory technologies, chiplets, advanced packaging, and semiconductor manufacturing
* Strong commercial, financial, and strategic planning skills, including business case development, pricing strategy, investment analysis, and revenue growth planning
* Experience leading cross-functional organizations and influencing executive-level decision making across product, architecture, engineering, operations, finance, legal, sales, and business development
Highly competitive benefits package designed to support your success at work, at home, and at play
Company Overview
Qualcomm designs wireless technologies and semiconductors that power connectivity, communication, and smart devices. It was founded in 1985, and is headquartered in San Diego, California, USA, with a workforce of 10001+ employees. Its website is
Company H1B Sponsorship
Qualcomm has a track record of offering H1B sponsorships, with 702 in 2026, 2013 in 2025, 1910 in 2024, 3216 in 2023, 2885 in 2022, 2104 in 2021, 1181 in 2020. Please note that this does not guarantee sponsorship for this specific role.
