VP of Internal Systems – IT

September 26, 2026

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Job Description:

Elevate Stord's enterprise systems and IT function for a scaled, rapidly growing commerce-enablement and fulfillment company
Own strategy, architecture, and roadmap for CRM, ERP, HRIS, CLM, Procurement, and Customer Success platforms
Define integration and data-flow decisions, ownership models, architecture documentation, and business-impact prioritization
Govern master data for customers, vendors, products, locations, and employees
Establish data-quality frameworks and ensure canonical metrics are captured consistently in source systems
Identify and rebuild high-friction processes across Finance, People, Legal, Support, and Operations
Lead IT strategy and operations, including identity and access management, device lifecycle, end-user support, and corporate networking
Own physical networks and device infrastructure across fulfillment and parcel sites, including scanners, printers, Wi-Fi, switching, routing, ISP circuits, and failover
Stand up IT for new sites and countries according to Operations timelines
Operate endpoint, identity, and access controls to Security-defined standards
Ensure fast, complete onboarding and offboarding
Own company-wide SaaS administration, contracts, licensing, access, renewals, utilization, consolidation, and vendor diligence jointly with Procurement
Manage security and compliance reviews for new tooling, including AI tools, and administer company-wide AI platforms
Operate privacy programs including GDPR, EU-U.S. Data Privacy Framework certification, records of processing, DSARs, retention schedules, and vendor DPAs until transition to GRC
Enforce data residency, retention, deletion, access reviews, segregation of duties, and change control across business systems
Provide audit and regulatory evidence from systems
Drive AI adoption within IT and Business Operations and partner with other functions on AI-native processes
Integrate acquired companies' business systems into Stord's stack and support technical and operational due diligence
Lead and grow the IT and Enterprise Systems team, including an established Director of IT
Report to the SVP of Product & Engineering and collaborate with senior leaders across Engineering, Data, Security, Finance, Revenue, People, Legal, and Operations

Requirements:

10+ years leading enterprise systems, business technology, corporate IT, or a combined function, with direct budget and hiring ownership
Experience owning a complex multi-system business technology ecosystem end to end, including CRM, ERP, and HRIS, through a migration or consolidation
Experience running corporate IT as a proactive function at a fast-growing company, ideally through international expansion
Experience owning IT for distributed physical sites, including floor networking, handheld devices, and connectivity
Experience owning a company-wide SaaS portfolio alongside Procurement, with demonstrable consolidation and savings
Experience running or materially supporting a privacy or compliance programme, such as GDPR, SOC 2, ISO 27001, or equivalent
Experience integrating business systems following an acquisition
Background in technology or tech-enabled businesses
AI adoption experience inside an operating function, measured after implementation
Working knowledge of current AI and agentic tooling landscape
Deep fluency in enterprise application architecture, integration patterns, and master data management
Solid grounding in IT operations, identity management, and endpoint and access controls
Technical credibility to evaluate integration designs and work with senior engineers and the VP of Data
Cross-functional change management and executive communication skills
Experience with IPO readiness, public-company operations, SOX IT general controls, international expansion, physical operations, or acquisition integration is advantageous

Benefits:

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